Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven and interdependent in a constant cycle of learning, executing, and learning more. Wash. Rinse. Repeat. I reached ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In an emergency, communicators are on point. Crisis communications experts communicate the ...

The sudden onset of a crisis can pose an existential threat to your non-profit organization, especially since your reputation is your most valuable strategic asset. A strong reputation is often the ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. The Cuban Missile Crisis was partly resolved by a reporter acting as ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

Stakeholders have the right to information and explanation about what leaders do and don’t know about an ongoing situation. Unfortunately, empathy tends to take a back seat during stressful times.

Most aid and development agencies rely on marketing and communication frameworks to fundraise and address pressing global challenges, including the prevention of humanitarian crises. Yet many of these ...