More and more people are turning to AI chatbots as if they were close friends—venting about personal struggles, asking for ...

Brands that run headfirst into AI-driven processes may be accidentally automating away their most valuable asset: credibility. Keeping humans in the loop can make all the difference.

Researchers found AI could help with creativity and education, but that it can confuse young children and generate harmful ...

Specific behaviors can separate routine AI use from impactful human-AI interaction, according to a new report.

Despite significant investment, some enterprises find that agentic AI systems aren't delivering promised autonomous ...

The interface is about to change ...

A third of American teens use AI agents as friends or romantic partners. What will be the long-term consequences?

But there is a risk that over-dependence on AI can lead to a diminishing of skills among medical practitioners. Read more at ...

Young adults are increasingly using AI to have conversations they don't want to have, a phenomenon known as "social offloading." ...

AI may not be the threat to human-centered care some fear. Experts say its impact will depend largely on how healthcare ...

The results, drawn from thousands of spontaneous voice conversations across more than 60 languages, reveal capability gaps that other benchmarks have consistently missed.